Shipping Policy – OnlineBatteryWala.com Last Updated: [Add Date] Welcome to OnlineBatteryWala.com. We aim to deliver your batteries and power products safely, quickly, and reliably. Please read our shipping policy carefully before placing an order. 1. Shipping Coverage We currently ship across India, subject to serviceability of courier and transport partners. Certain remote or restricted pin codes may require additional delivery time or may not be serviceable. 2. Order Processing Time • Orders are processed within 24–48 working hours after payment confirmation. • Orders placed on Sundays or public holidays are processed on the next working day. • Custom or bulk orders may require additional processing time. 3. Estimated Delivery Time Delivery timelines depend on your location and product type: • Metro Cities: 2–4 working days • Tier 2 & 3 Cities: 3–6 working days • Remote Areas: 5–10 working days Note: Lithium batteries and heavy batteries may require surface transport as per safety regulations, which can increase delivery time. 4. Shipping Charges • We provide door delivery without any shipping cost. • Any additional handling charges for heavy or hazardous items (like lithium batteries) will be clearly mentioned before payment. 5. Courier Partners We ship through trusted courier and logistics partners for safe handling of batteries and power products. For certain locations or heavy items, delivery may be completed via surface transport or specialized battery logistics services. 6. Order Tracking Once your order is dispatched, you will receive a tracking ID via SMS/Email/WhatsApp. You can track your shipment using the link provided. 7. Delivery Conditions • Delivery will be attempted during standard business hours. • Please ensure someone is available at the delivery address to receive the product. • Re-attempts depend on the courier partner’s policy. • In case of non-delivery due to incorrect address or unavailability, re-shipping charges may apply. 8. Packaging & Safety All batteries are packed in secure, damage-resistant packaging and shipped in compliance with transport safety guidelines for batteries and lithium products. 9. Damaged or Tampered Packages Please check the package at the time of delivery: • If the packaging appears damaged, tampered, or opened, do not accept the delivery. • Inform our support team immediately with photos/videos. • If accepted without complaint, OnlineBatteryWala.com may not be liable for transit damage claims. 10. Delays & Unforeseen Circumstances Delivery may be delayed due to: • Weather conditions • Natural calamities • Courier service disruptions • Regulatory or transport restrictions for battery shipments We will keep you informed in case of any major delays. 11. Address Changes Address changes are allowed only before dispatch. Once the order is shipped, address modification requests cannot be guaranteed. 12. Contact Us For any shipping-related queries, please contact us: Email: espeed.ev@gmail.com Phone: 9560484444 Support Hours: 10am – 6pm 13. Policy Updates OnlineBatteryWala.com reserves the right to modify this shipping policy at any time without prior notice. Updates will be reflected on this page.