Privacy Policy AMR ENTERPRISES is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://onlinebatterywala.com or use our services. 1. Information We Collect We may collect the following information: • Personal Information: Name, email address, phone number, and other details you provide during checkout, or service requests. • Payment Information: We only use cc avenue payment gateway and collect payments exclusively through cc avenue • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages. • Cookies: We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings. 2. How We Use Your Information We use the collected information to: • Process and fulfil orders and deliver services. • Communicate with you about your orders, inquiries, or other requests. • Improve our website and services. • Send promotional emails or newsletters, if you have opted in. 3. Sharing Your Information We do not sell or rent your personal information to third parties. We may share your information with: • Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you. • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights. 4. Data Security We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. 5. Data Retention We retain your personal information only as long as necessary to fulfil the purposes described in this policy or to comply with legal requirements. Afterward, data is securely deleted or anonymized. 6. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 7. Your Rights You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at espeed.ev@gmail.com, We will respond within 9560484444business days. 8. Your Privacy Matters to Us In accordance with the Information Technology Act, 2000 and applicable rules, we are committed to addressing any concerns or feedback you may have regarding this Privacy Policy or the handling of your personal information. For any privacy-related questions, concerns, or feedback, please contact us at: • Email: espeed.ev@gmail.com • Phone: 9560484444 • Address: o-84, New Mahavir Nagar, New Delhi Shipping Policy – OnlineBatteryWala.com Last Updated: [1-1-2026] Welcome to OnlineBatteryWala.com. We aim to deliver your batteries and power products safely, quickly, and reliably. Please read our shipping policy carefully before placing an order. 1. Shipping Coverage We currently ship across India, subject to serviceability of courier and transport partners. Certain remote or restricted pin codes may require additional delivery time or may not be serviceable. 2. Order Processing Time • Orders are processed within 24–48 working hours after payment confirmation. • Orders placed on Sundays or public holidays are processed on the next working day. • Custom or bulk orders may require additional processing time. 3. Estimated Delivery Time Delivery timelines depend on your location and product type: • Metro Cities: 2–4 working days • Tier 2 & 3 Cities: 3–6 working days • Remote Areas: 5–10 working days Note: Lithium batteries and heavy batteries may require surface transport as per safety regulations, which can increase delivery time. 4. Shipping Charges • We provide door delivery without any shipping cost. • Any additional handling charges for heavy or hazardous items (like lithium batteries) will be clearly mentioned before payment. 5. Courier Partners We ship through trusted courier and logistics partners for safe handling of batteries and power products. For certain locations or heavy items, delivery may be completed via surface transport or specialized battery logistics services. 6. Order Tracking Once your order is dispatched, you will receive a tracking ID via SMS/Email/WhatsApp. You can track your shipment using the link provided. 7. Delivery Conditions • Delivery will be attempted during standard business hours. • Please ensure someone is available at the delivery address to receive the product. • Re-attempts depend on the courier partner’s policy. • In case of non-delivery due to incorrect address or unavailability, re-shipping charges may apply. 8. Packaging & Safety All batteries are packed in secure, damage-resistant packaging and shipped in compliance with transport safety guidelines for batteries and lithium products. 9. Damaged or Tampered Packages Please check the package at the time of delivery: • If the packaging appears damaged, tampered, or opened, do not accept the delivery. • Inform our support team immediately with photos/videos. • If accepted without complaint, OnlineBatteryWala.com may not be liable for transit damage claims. 10. Delays & Unforeseen Circumstances Delivery may be delayed due to: • Weather conditions • Natural calamities • Courier service disruptions • Regulatory or transport restrictions for battery shipments We will keep you informed in case of any major delays. 11. Address Changes Address changes are allowed only before dispatch. Once the order is shipped, address modification requests cannot be guaranteed. 12. Contact Us For any shipping-related queries, please contact us: Email: espeed.ev@gmail.com Phone: 9560484444 Support Hours: 10am – 6pm 13. Policy Updates OnlineBatteryWala.com reserves the right to modify this shipping policy at any time without prior notice. Updates will be reflected on this page.